Privacy & Policy
Privacy & Policy
Silver Metro Taxi values your privacy and is committed to protecting your personal information. This Privacy & Policy explains how we collect, use, store, and protect customer information when using our transportation services, website, booking forms, and communication channels.
By accessing our website or booking transportation services, you agree to the terms explained in this Privacy & Policy.
Information We Collect
Silver Metro Taxi may collect personal and travel information required to provide safe and reliable transportation services.
Information we may collect includes:
- Full name
- Contact number
- Email address
- Pickup and drop off locations
- Booking details
- Payment information
- Travel preferences
- Device and browser information
This information helps us provide smooth transportation experiences and improve customer support.
Booking Information
When customers book transportation services, we may collect details related to travel schedules, pickup locations, airport information, hotel destinations, and special transportation requests.
Booking information is used for:
- Confirming reservations
- Managing transportation schedules
- Providing driver updates
- Improving travel support
- Processing payments
- Customer communication
Silver Metro Taxi only collects information necessary for transportation services and booking management.
Payment Security
Silver Metro Taxi takes payment security seriously and uses secure payment methods for customer transactions.
Payment methods may include:
- Cash payments
- Debit cards
- Credit cards
- Online payment services
Sensitive payment information is processed securely and is not shared with unauthorized third parties.
Use Of Information
Customer information is used to improve transportation services and provide better travel experiences.
We may use collected information for:
- Booking confirmations
- Customer support
- Transportation updates
- Service improvements
- Promotional communication
- Security and fraud prevention
Silver Metro Taxi does not sell personal customer information to third parties.
Cookies And Website Data
Our website may use cookies and analytics tools to improve website performance and customer browsing experiences.
Cookies may help us:
- Understand website traffic
- Improve website functionality
- Save user preferences
- Enhance booking experiences
Customers can disable cookies through browser settings if preferred.
Communication
Silver Metro Taxi may contact customers through phone calls, emails, or messages regarding bookings, travel updates, promotional offers, and transportation support.
Customers may request to stop promotional communication anytime.
Data Protection
We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure.
Security measures may include:
- Secure booking systems
- Protected databases
- Limited data access
- Payment security protection
Although we work to protect customer data, online systems cannot guarantee complete security at all times.
Third Party Services
Silver Metro Taxi may use trusted third party services for payment processing, website management, analytics, and booking support.
These third party providers are only allowed to use information required for their services and must maintain customer privacy protection.
Customer Rights
Customers may request to:
- Access personal information
- Update incorrect details
- Remove personal information
- Ask questions regarding data usage
Requests related to personal information can be submitted through our contact channels.
Policy Updates
Silver Metro Taxi may update this Privacy & Policy when necessary to improve services, security, or legal compliance.
Updated policies will be published on this page with revised information when changes are made.
Contact Information
If you have questions regarding this Privacy & Policy or your personal information, please contact Silver Metro Taxi through our official communication channels for assistance and support.