Terms & Condition
Terms & Conditions
Welcome to Silver Metro Taxi. These Terms & Conditions explain the rules and responsibilities for using our transportation services. By booking or using our services, passengers agree to follow these terms during every journey and transportation booking.
Booking Services
Silver Metro Taxi provides transportation services for airport transfers, hotel transfers, city rides, parcel delivery, business transportation, and event travel services. Bookings can be made through phone calls, online requests, or direct transportation inquiries.
Passengers must provide correct pickup locations, destination details, contact information, and travel requirements during the booking process to avoid delays or service interruptions.
Pickup And Waiting Time
Passengers should be available at the provided pickup location on time. Drivers may wait for a reasonable period depending on traffic conditions, booking schedules, and transportation availability.
Additional waiting charges may apply for extended delays caused by late passenger arrival, incorrect pickup information, or schedule changes after confirmation.
Fare And Payments
Transportation fares are calculated depending on travel distance, pickup location, service type, waiting time, traffic conditions, and additional transportation requirements.
Passengers can complete payments using approved payment methods including cash, card payments, or online payment options where available. All transportation charges must be completed after the journey unless previously confirmed otherwise.
Cancellations
Passengers may cancel bookings before driver dispatch without major cancellation charges. Late cancellations after driver dispatch or during arrival may include cancellation fees depending on travel distance and booking conditions.
Silver Metro Taxi reserves the right to cancel transportation bookings caused by unsafe situations, incorrect booking information, unavailable vehicles, severe weather conditions, or operational limitations.
Passenger Responsibilities
Passengers are expected to behave respectfully during transportation services. Unsafe behavior, damage to vehicles, abusive language, illegal activities, smoking, or actions disturbing the driver may result in immediate service refusal or booking cancellation.
Passengers are responsible for checking personal belongings before leaving the vehicle. Silver Metro Taxi is not responsible for lost or forgotten personal items after transportation completion.
Vehicle Conditions
Silver Metro Taxi focuses on maintaining clean, comfortable, and reliable transportation vehicles. Vehicle availability may vary depending on travel demand, scheduling, maintenance requirements, and operational conditions.
Passengers may request preferred transportation options, but exact vehicle models or specific transportation arrangements cannot always be guaranteed.
Parcel Delivery
Parcel delivery services are available for approved packages and important local deliveries. Illegal items, dangerous materials, restricted products, or unsafe packages are not accepted for transportation services.
Passengers sending parcels must provide correct delivery details and contact information for smooth transportation and successful delivery completion.
Liability
Silver Metro Taxi works to provide safe and dependable transportation services. However, the company is not responsible for delays caused by weather conditions, road closures, traffic congestion, accidents, or unexpected operational situations beyond reasonable control.
Changes To Terms
Silver Metro Taxi may update these Terms & Conditions anytime without prior notice. Updated terms become effective immediately after publication on the website or transportation platforms.
Contact Information
For questions regarding transportation services, bookings, cancellations, or Terms & Conditions, passengers may contact Silver Metro Taxi directly through available customer support channels.